May 2017 – Present

Director of Infrastructure

Gateway Church

-Oversight to an extremely experienced team of Network and Infrastructure Engineers.
-Responsible for availability and growth of all infrastructure, products, and solutions necessary for the multisite organization with 1500+ employees.
-Maintained 99.99% uptime, of owned solutions, 24/7
-Responsible for building and maintaining vendor partnerships to ensure we are up to date on the direction the industry is moving and leveraging our partners to the best of their ability.
-Steward to a multi-million dollar operational technology budget.
-Helped lead the organization into a cloud-first strategy with Okta at the center as our IdP.
-Oversaw and helped implement over 100 okta integrated application instances. -Aided in prioritizing security in our design process and lead the charge on continually hardening the existing systems.

October 2014 – May 2017

Associate Director of IT, Networking

Gateway Church

-Built a team of Network Engineers, structure, and policies for future growth -Oversaw migrating from a network of T1s and VPNs to a redundant, path diverse
– Layer 2 network with centralized redundant 10Gb WAN connections.
-Facilitated eight new campus network deployments
-I was still hands-on with many pieces of technology, from network hardware to monitoring solutions; Windows servers to Linux network nodes; plus just about anything in-between

September 2013 – October 2014

Network Engineer, IT

Gateway Church

-Gained in-depth experience with subnetting, switching and routing, network security, and high-density wireless deployments
-Implemented and maintained equipment from Cisco, Meraki, Ruckus, Isilon, Dell, APC
-Maintained and Expanded VoIP environment, Cisco Call Manager, Contact Center, Expressway, Emergency Responder, Unity, and IM&P

October 2011 – September 2013

Help Desk Manager

Gateway Church

-Customer Service role focused on customer satisfaction feedback and ticket metrics simultaneously to continually look to improve our services.

Feb 2009 – Aug 2011

Infantry, 11B

United States of America, Army

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Leadership Skills






Infrastructure Skills




General Networking

Domain Administration

SaaS Administration


Cory Armstrong

Account Manager / GDT

Watching Josh grow in his role with Gateway has been a real pleasure.  I’ve always been impressed with his thirst for knowledge.  Anytime we’ve engaged with our technical resources he isn’t just looking for an answer, he wants to know how you got there and how he can do it going forward.  Josh has been an integral part of the well-oiled machine that is Gateway IT.  Working with customers like Josh makes my job so much more enjoyable!